Elevate your brand with thoughtful, customized connections

Our #1 goal at Elevia is to elevate you in the hearts and minds of your clients, helping you reach the top market share through exceptional service, positive online reviews, lead generation, and business growth.

Where others employ automated solutions, we embrace human connection. Compassion is at the heart of our award-winning client family experience model, which is centered around thoughtful, customizable messaging.

A Message from Jon

At the heart of Elevia is meaningful connection—connection that provides families with comfort, guidance, and real human support when they need it most. As Elevia continues to grow to meet the needs of end of life professionals and the relationships they develop with the families they serve, we’re excited to announce three new features to our core product offering that will further elevate your services:

Co-Branded Website Icon

Co-Branded Grief Resource Website

Estate Settlement Solutions Icon

Estate Settlement Solutions with Alix

Enhanced Survey Icon

Enhanced Survey Development & Reporting with Qualtrics

Helping You Reach the Families You Serve, Wherever They Are

With technology rapidly evolving and increased market competition in the aftercare space, businesses like funeral homes need a way to stay competitive. At Elevia, we believe the best way to stay relevant and to drive new business is by honoring and building upon the relationships you already have, using proven methods of communication, powered by real people, offering immediate response in times of need.

Old Communication Methods Are No Longer Working:

<1%

<1% return rate on direct mail

16%

16% email open rates

13%

13% phone call answer rate

Texting & SMS Have Replaced Traditional Methods:

95%

95% of texts delivered are read within 3 minutes

100%

100% of text are viewed

Getting Started with Just One Text

Using customizable, scheduled communications backed by our award-winning Care Team that makes up Elizabeth, you can build more trusting relationships with the people you serve, create healthier more positive experiences, and in turn, build your reputation as a person-focused business. With dedicated, trained live responders, the families you serve will feel more connected to your business than ever before, even after services have been completed. Make a true impact and build strong, trusting relationships with person-to-person communication powered by Elizabeth.

How Elevia Builds Your Brand

Marketing & Reputation Management
Marketing & Reputation Management
  • Build a consistent flow of current online reviews
  • Generate leads
  • Promote events

Learn More

Client Family Experiences
Client Family Experiences
  • Gain valuable insight via customized surveys
  • Monitor detailed reporting and text conversation transcripts
  • Address any outstanding items via our escalation protocols

Learn More

Aftercare Support
Aftercare Support
  • Connect with your families in the weeks and months following a death through a series of personalized touchpoints
  • Share best-in-class grief resources via For Grief.com

Learn More

Employee Satisfaction
Employee Satisfaction
  • Amplify the work your staff is already doing
  • Allow staff to focus on emergent client needs
  • Receive dedicated account support

Learn More

The Professions We Serve:

Funeral Service
Funeral Service
Cemetery
Cemetery
Pet Loss
Pet Loss
Hospice
Hospice
Home Health
Home Health
Insurance
Insurance

Why Partner with Elevia?

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Texts read and responded to by Elevia’s highly trained and compassionate Care Team

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Care Team responders will receive specialized grief support training in 2024

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Elevia partners are the highest-ranked, most-reviewed firms in their markets

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Total 5-star Google reviews generated for Elevia’s 1,500+ partners

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Unique client family journeys in 2023, serving 6% of US families grieving a death

0Million

Texts exchanged by Elevia’s Care Team in 2023

0Million

Families served by Elevia’s Care Team by the end of 2024

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Average rating from Elevia clients who are satisfied / completely satisfied with Elevia’s services

Hear from Our Clients

The positive response from our families has been amazing!  Elevia is the equivalent of having another well trained employee at the funeral home.  Elevia has allowed us to provide our families with attention long after their loved one’s service while focusing on the next family who needs us.

5-Star Review

– Monica L. Usiak,
Allen Memorial

At Covenant we love the ability to keep families up to date on things happening in the cemetery or hearing feedback that maybe families wouldn’t say to our faces but get to share via Elevia. And, we LOVE the staff’s commitment to make sure we are happy!

5-Star Review

– Melisa Moussa-Spearing,
Covenant Cemetery

Elevia has been a very pleasant surprise. When I heard about their service I was somewhat skeptical, but I had been searching for ways to stay in touch with families. I wanted to keep us relevant to younger ages since they would one day be planning for their parents, and hopefully themselves. Elevia provided instant and positive results! I highly recommend they be given the opportunity to serve your families. 

5-Star Review

– Reggy Greene,
Evans Funeral Service

About Elevia

“Elevia,” inspired by the word “elevate,” focuses on pairing human empathy and modern communication to build trusting relationships between end-of-life professionals and the families they serve. Our human-centric approach strengthens our partners’ community ties and elevates their quality service creating meaningful opportunities to secure positive reviews, improve search engine ranking, and drive new leads.

Get to Know Us

About Elevia

Connect with Our Team and Schedule a Demo

Schedule a 45 minute demo with one of our team members to learn more about Elevia and how we can partner to support the individuals and families you serve!