Client Support Center
Understanding Your Partner Portal
With the Elevia Partner Portal, You Can:
- Build, deliver, and track short-form SMS surveys
- Customize and share preneed messaging
- Send custom event messaging
- Create and share post-event surveys
- Track contacts and engagement traffic
- Design & Track Surveys
- Access all text transcripts
How Our Team Supports Your Success
When you reach out, you’re not just submitting a form — you’re tapping into a team that knows your business and your goals. Whether it’s customizing a survey, troubleshooting the Partner Portal, or helping you get the most out of your outreach tools, we’re here to make it simple and seamless.
Here’s how we support you:
- Quick, personalized responses from our partner success team
- Step-by-step guidance for building and launching campaigns
- Proactive insights to help you improve engagement and performance
- Live troubleshooting for issues with SMS delivery or portal features
- We’re committed to helping you use every tool to its full potential — and we’re just a message away.
Elevia by the Numbers:
Service That Speaks for Itself
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Texts read and responded to by Elevia’s highly trained and compassionate Care Team
0Million
Families Served
0/5
Average rating from Elevia clients who are satisfied / completely satisfied with Elevia’s services
Connect With Our Dedicated Team
Please fill out the inquiry form below, and a member of our team will follow up shortly. Your form submission will be delivered to the appropriate experts to efficiently support your needs.
